FAQ's

 

Here are some of the much asked questions that we get quite frequently...so we have created a page for them :D

If you cant find it here please feel free to contact us via email at admin@reaperindustries.com.au

 

  • Where Is "Reaper industries" Located? We are located in the Far North Queensland, Mackay to be exact. Where you can find most of the offroad nut-cases like us love to explore and roam. 
  • Where Do My Products Come From? We use an online service which uses small local businesses around Australia to print clothing and apparel and send to our customers. As for some items which are not available for printing, we also currently have some items made to order in the US and shipped.
  • How Long Will My Product Take For Delivery? We try to process the orders as fast as possible, so you get your new clothing as soon as possible. Expect around 3-5 business days for items from Australia and 10-15 business days for items from US after your order has been placed but depending on your location, this may take a little longer which is out of control at times.
  • Where Can "Reaper Industries" Items Be Shipped? Our suppliers allow us to ship all over the world.
  • How Much Does Shipping Cost? Shipping will be calculated depending on your location during the checkout stages. We will be introducing flat fees in the future. Keep an eye out!
  • How Can I Pay? We currently accept Afterpay, Paypal and various major Credit Company brands via our 100% secure website.
  • Can I Return An Item? We all know accidents can happen and we understand that somehow the product was damaged during shipping or there may be a defect. To return an item please contact us within the first 30 days of receiving the item to let us know. We can then let you know our return address, then once we receive the product back from you we will let you know that your replacement is on its way.

 

Social Proof